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Our Culture Statements


We have a go, learn, challenge and adapt what we do


Collaborating and supporting each other to be our best


Keeping it simple for our customers and each other


Improvement, integrity and ownership move us forward

Doing and saying the right thing

As a business we believe in always doing the right thing. We encourage all those who work for us to do the same. That's why we have our Integrity programme, so you can feel free to speak up and contribute ideas on how we can develop our culture in an open and honest way. Our Integrity Ambassadors work across the business to gather feedback and generate ideas to support this culture.


For us, sustainability means pursuing economic, social, and ecological objectives. It is our aim to create lasting values, offer good working conditions, and conserve resources and the environment.

Our parent company, Volkswagen AG, was the first major automotive company to commit itself to the aims of the Paris Climate Agreement and has developed a group wide decarbonisation programme for this purpose. We have launched the most comprehensive electrification initiative in the global automotive industry.

Globally, the company has committed to investing €120 billion in digitalisation and electrification by 2027, and will have around 50 fully electric models in the market by 2030. There are around 15 vehicles in the UK market today including the Volkswagen ID.3, 4 and 5 as well as the ID. Buzz, ŠKODA Enyaq i.V., CUPRA Born and Audi Q4 and Q8 e-tron.

In the UK, we’re creating new and innovative programmes and partnerships to help prepare our employees, networks and customers for the move towards a future of sustainable mobility for generations to come.


Community Involvement

Volkswagen Group has always had a strong sense of community and we know how important being able to step up and support others is.

To support our ambitions, we have a Community Involvement Forum who co-ordinate the Group's charitable efforts. The Forum is made up of volunteers from across the business who are passionate about investing in good causes locally and nationally.

All employees are eligible for 2 day’s volunteering leave every year to support a cause they feel strongly about. In addition to this, every time a colleague completes a fundraising activity, they can ask for a matched funding donation from the Group’s charity fund.

Alongside this, Volkswagen Group UK has a long-standing link with Milton Keynes Community Foundation and the automotive charity, BEN, and also works with a number of employee nominated charities each year which we support with extra central funding.

Energy and Carbon

We have continued to examine our carbon impact across all areas of our business, with reduction targets being put in place for the five main areas of carbon generation. We have also achieved a dramatic increase in our renewable energy capacity: this involved extending the existing 110 kilowatt solar photovoltaic system at our National Parts Warehouse to a far larger system of 1.6 megawatts – almost 15 times greater. When completed in early 2015, this was among the largest roof-mounted solar schemes in the country.


Our progress hasn’t been limited to our vehicles. We ensure that we send ‘zero waste to landfill’ (excluding construction waste) from our Milton Keynes head office, National Learning Centre and Technical Service Centre. This is achieved by a cooperative approach involving smart segregation of waste at source, leading-edge processing by our contractor and diversion of anything that cannot be recycled from landfill, to energy-from-waste. We have initiated programmes across our business to encourage our employees to reduce their consumption of disposable items.

Milton Keynes & beyond

Our headquarters and National Learning centre are in Milton Keynes, a young city just 50 miles from London with excellent transport links but a world away from the busy capital. Step through the doors and you’ll notice our office space is designed to promote wellbeing. We also understand the importance and flexibility of hybrid working, so when we’re not in the office we’re at home collaborating online.